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Problem-solving is our business. Observability is New Relic's.

When we bring that together, we can solve your software problems, uncover user experience challenges, and improve business outcomes.

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Why Choose New Relic?

Find, fix, and prevent are the essential promises of software monitoring. However, what happens when expensive solutions prevent you from monitoring everything effectively?

When application, infrastructure, and end-user performance data are scattered across multiple disconnected monitoring tools, troubleshooting can become unnecessarily complex and time-consuming.

Use the power of New Relic, a massively scalable observability platform that collects and contextualises all operational data—from any source—to help your organisation have reliable software and infrastructure.

 

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Key Use Cases of New Relic

New Relic delivers full-stack visibility, faster troubleshooting, precise debugging, improved user experiences, seamless cloud migrations, and supports a strong DevOps culture.

Full-Stack Observability

  • Monitor your entire software and infrastructure stack with specialized visualizations tailored to your business needs.
  • Eliminate blind spots by instrumenting everything, ensuring comprehensive visibility.
  • Quickly detect and resolve issues with all necessary tools at your disposal.
  • Benefit from straightforward, usage-based billing for easy management.

Confident Cloud Migration and Adoption

  • Achieve full visibility into system components during migrations to avoid surprises.
  • Monitor microservice architecture performance in real-time.
  • Seamlessly adopt new cloud services without hassle.
  • Optimise underutilised resources for cost efficiency.


Enhanced Debugging Precision

  • Gain code-level visibility into stack traces and error details.
  • Quickly comprehend issues, trace their impact throughout the stack, and implement resolutions.

Accelerated Troubleshooting

  • Reduce Mean Time to Resolution (MTTR) by accessing immediate context across the full stack.
  • Utilise a platform designed to help teams understand the health and interdependencies of software and infrastructure components.

Improved Customer Experience

  • Assess how each component affects customer interactions.
  • Measure both frontend and server-side performance throughout the user journey.
  • Troubleshoot your full stack to ensure optimal user satisfaction.

Cultivating a Robust DevOps Culture

  • Clearly understand how deployments impact performance and customer experience.
  • Strike the perfect balance between deployment frequency and performance.
  • Minimise efforts required to identify causes of performance degradations.

Advantages of Using New Relic

Application Performance Monitoring (APM):
  • Stay ahead with technologies like cloud, microservices, containers, open instrumentation, DevOps, and Site Reliability Engineering (SRE).
  • Deploy, monitor, and scale services swiftly and confidently, regardless of your architecture—be it microservices, monoliths, containers, or VMs.
  • Experience comprehensive visibility and instant analytics without the hassle.
  • Troubleshoot, innovate, and deploy with confidence, instantly detecting anomalies, uncovering root causes, and enhancing performance.
Log Management:
  • Leverage New Relic’s open, extensible, cloud-based log management integrated with curated content across your entire stack.
  • Reduce troubleshooting time with machine learning that automatically detects patterns and highlights outliers in log data.
  • Quickly identify interesting patterns and problematic anomalies with log data patterns automatically clustered.
  • Easily spot trends in detailed log data and use them to create queries, alerts, and dashboards.
  • Benefit from massively scaled search performance based on data partitioning, allowing segmentation of log data within accounts.
  • Enjoy user-controlled partitioning for flexibility in segmenting data by team, category, use case, or other groupings.
  • Utilise user-defined controls for optimised queries, with the ability to query one or multiple partitions without searching across all data.
  • Eliminate the need for third-party forwarding software with agentless syslog support through New Relic TCP endpoint.
  • Directly integrate with Heroku cloud data using native Heroku cloud support.
  • Automatically discover additional logs in common locations to expand visibility with the new guided install capability.
Vulnerability Management:
  • New Relic Vulnerability Management assists DevOps, SREs, and Infosec teams in understanding security risks at scale.
  • Accelerate secure software delivery and operation by combining native New Relic vulnerability detection capabilities with third-party data.
  • Understand and prioritise security vulnerabilities across the full stack and throughout the software lifecycle, making security integrated, observable, and actionable.
  • Benefit from zero-configuration visibility, vulnerability testing, open third-party integrations, automatic risk prioritization, and alerting on newly discovered vulnerabilities.

Explore How We Helped Our Customers

We understand the challenges businesses face in maintaining high-performance, scalable, and reliable systems. At Bion, we collaborate with New Relic to address your observability needs with tailored solutions that solve real-world problems.

With Bion and New Relic, tackle key challenges such as:

  • Monitoring critical metrics with custom dashboards for actionable insights.
  • Ensuring uninterrupted platform availability through synthetic monitoring.
  • Reducing downtime and achieving scalability with advanced automation tools.

Explore our case studies highlight how we’ve delivered actionable insights, reduced downtime, and optimised system performance for organisations across industries.

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Solve Your Observability Challenges

Take the first step towards optimising your systems with tailored observability solutions from Bion and New Relic. Whether you’re looking to reduce downtime, gain actionable insights, or improve scalability, we’re here to help.

Book a call today to discuss your specific needs, explore our hands-on services, and discover how we can work together to overcome your challenges and achieve your goals. Let’s build a reliable, high-performing system for your business.

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